根据国务院转发教育部等部门《关于进一步加快高校后勤社会化改革的意见》的通知精神,结合我校具体情况和特点,按照“小机关、大实体”格局,依据企、事业分开的原则,南京大学于1999年将后勤的行政管理职能与经营服务职能分离,对校内后勤服务资源按照专业化、产业化的模式重新规划、整合,成立了自负盈亏、独立核算的非独立法人经济实体——后勤服务集团。 


          为积极推进后勤社会化改革目标,集团本着精干、高效、科学、合理的组织原则,建构了经营型、服务经营型、服务保障型为标志的管理体系,主要包括集团办公室、人力资源部、财务部、公用事业办公室、招标与采购办公室、膳食中心、物業管理中心、水電管理中心、綠化環衛管理中心、幼教中心、運輸中心、南苑會議中心、西苑會議中心、南大国际会议中心、工贸实业公司、兰达监理公司等十六个部门,业务范围主要涉及校园餐饮、宾馆接待、物业管理、水电维护、能源管理、幼儿教育、园林绿化、工程监理等。

          

          自1999年成立以來,後勤服務集團堅持“以人爲本”,以科學發展觀爲指導,深入貫徹“三優雙滿意”的服務理念,積極倡導和實踐“服務育人、環境育人、管理育人”,始終以爲師生辦實事、創建和諧穩定的校園環境作爲履行服務和保障職能的工作原則,爲學校的教學科研、人才培養提供堅實的後勤保障。在制度建設方面,以全面實施ISO9000質量管理體系爲基礎,將服務育人的理念貫穿至日常服務保障工作中,建立了規範的制度管理平台,形成了具有自身特色的、蘊含南大文化的服務質量標准體系;在隊伍建設方面,積極實施人力資源戰略,建立了員工培訓體系,並通過廣泛引進人才迅速提高了後勤服務隊伍的素質與層次,爲後勤服務的持續發展奠定了基礎;在企業文化方面,充分關注師生與員工的需求,提升企業文化的內涵,融合南大校園的文化底蘊,實現了後勤文化的人文特色;在信息化建設上,依托校內外先進的信息化平台,實行數字信息化管理,實現了從傳統後勤産業向現代後勤産業的跨越。目前,後勤服務集團不僅理順了內部管理體制,實現了自主經營、獨立核算、自負盈虧、自我發展的基本目標,而且管理水平和服務質量呈穩步上升態勢,整個集團步入了良性發展的軌道。 


          在今後的工作中,集團將繼續發揚“學習、服務、和諧、發展”的企業精神,立足校園服務與保障,不斷整合資源,推進後勤的規範管理、精細管理、質量管理和創新管理,優化後勤服務手段,以質量求生存,以服務求支持,爲學校的教學科研、人才培養做好服務保障工作,把集團建設成爲“産權明晰、權責分明、管理科學、具有自身品牌”的現代化集團。 

      電話:025-83592345
      電子郵件:ndhq@nju.edu.cn
      傳真:025-83592345
      地址:南京市鼓樓區漢口路9號南苑綜合樓 

          Founded in 1999 and following a professional and industrial model, the Logistics Service Group of Nanjing University rearranged and integrated the logistic resources on campus and became a non-independent legal economic entity responsible for its own profit and loss, with an independent accounting.
         

          In order to push forward the reform of the logistics, the Group upholds the organizational principles of professionalism, efficiency, science and rationality and builds up a managerial system featured by business, service business and service support. There are altogether sixteen departments in the Group, including the Group Office, the Department of Human Resources, the Department of Finance, the Office of Public Facilities, the Office of Public Bidding and Purchase, the Catering Center, the Property Management Center, the Power Management Center, the Environment and Sanitation Management Center, the Preschool Education Center, the Transportation Center, Nanyuan Conference Center, Xiyuan Conference Center, NJU International Conference Center, the Industrial and Trading Company and the Landa Construction Supervision Company. Its business and service mainly include campus catering, hotel accommodation, property management, water and electricity maintenance, power management, preschool education, environment and landscaping, and construction supervision.   


          Since its founding in 1999, the Group adheres to the “People-Orientated” principle and follows the  guidance of Scientific Outlook on Development. It throughly carries out the service concept of “Three Excellences and Two Satisfactions” and actively promotes and applies the idea of “Education by Service, Environment and Management.” The Group consistently takes carrying out practical work for the students and teachers and establishing a harmonious and stable campus as its working principle to perform its service and supporting functions. In this way, the Group provides a strong logistic support for the teaching, research and talent cultivation of the university. 

      Tel:+86-25-83592345
      E-mail:
      ndhq@nju.edu.cn
      Fax:+86-25-83592345
      Address: the Complex Building, North Yard, Nanjing University, No.9, Hankou Road